Email Us: help@fsxllc.com
November 3, 2022

Tucked away inside 230 Fifth Avenue in New York City, on the 13th (!) floor is a true gem of tabletop procurement: the LMT Provisions showroom inside the Singer M Tucker offices. 

Yes, I may be biased, but I truly believe there is no better place in the country to start your tabletop journey, especially if you are looking to customize your food. is that you Are you opening a restaurant in the next six to twelve months? If so, why wait? These are the most commonly asked questions we get when starting the Custom Ware conversation.

What is the lead time for custom dinnerware?

Lead times may vary depending on the factory, the time of year and the size of your order. Since the pandemic – surprise! – the lead times have become longer. Some suppliers can turn around a custom order in as little as 4-6 weeks, while most suppliers currently work in a time frame of around 6 months!

What is the order minimum?

Order minimums vary by manufacturer and form. Figgjo Norway only requires an order of 48 pieces per design, while some manufacturers ask customers to order at least 25 dozen pieces!

Can you give me some design inspiration?

Absolutely! We are tabletop design experts. Our team is fully immersed in the dinner landscape and brings unparalleled knowledge to the presentation process. We will put together unique designs based on your concept and service style and work with our many factory partners to help determine the best selection for your restaurant space.

Will my artwork wash off eventually?

Not when you order from Singer! With our hospitality forward brand partners, each artwork is applied “under glaze” and then fired again to ensure your designs live a long life cycle.*

* Real gold decor will fade over time. This is because it can only be applied over the glaze.

Why can’t I have a custom shape?

Technically you can! However, a custom food mold requires custom tooling of a mold so it is very time consuming and requires a much higher order minimum for a factory to justify such an investment in product development. The process is expensive, and therefore personalization is much easier achieved with artwork on the surface of the plate.

What do I need to get started?

Work of art and a dream! Regardless of which factory you place your location, you must deliver your graphics files to our team to ensure the final product is as crisp as possible. Adobe Illustrator is always preferred, but a high resolution vector file is often acceptable too!

Are you ready to start the conversation about personalized goods (china, glass and even flatware)? Email us at marketing@singerequipment.com to get started today.

Singer Equipment Company is the fourth largest foodservice equipment and supplies retailer in the United States and remains privately owned and operated in its third generation of family leadership. Headquartered in Elverson, Pennsylvania, Singer maintains offices and 8 distribution centers throughout the East Coast. Singer offers the power of a century of experience combined with highly personalized service delivered nationwide.