Email Us:
August 11, 2022

Robots in restaurants could be the partial answer to a staff shortage for the sector.

That’s according to Paul Lenehan, president of the Restaurant Association of Ireland.

He was speaking as one Japanese restaurant in Dublin is using a robotic waitress, called BellaBot.

A bellabot robot on display in las vegas in january 2020. A BellaBot robot on display in Las Vegas in January 2020. Picture by: REUTERS / Alamy Stock Photo

But Paul told The Hard Shoulder the approach has some problems.

“A very novel idea and I think [a] genius marketing way to be able to do something different in your restaurant.

“But I don’t think it’s the answer – nor would it solve the problem – of our shortages of staff in the country”.

He says the pandemic means the sector has lost a lot of part-time workers.

“We’ve lost a generation of 19/20-year-olds that would have come into us at part-time.

“So that has certainly impacted us for our casual employees at weekends.

“But overall staffing is an issue, especially in the chefing side of things.

“Unfortunately a robot in the kitchen is certainly not going to work – whatever help a robot out on the restaurant floor would do”.

However he believes the sector will have to muscle through the shortage.

“It has been made a lot easier for us to get visas to bring staff in from abroad.

“But certainty within Ireland itself, we are nearly at full employment – so people aren’t out there.

“We just don’t have the staff there in the first place”.

Main image: A service robot is seen in a Chinese restaurant in Germany in December 2019. Picture by: Zoonar GmbH / Alamy Stock Photo

Read More

See more food service industry news, reviews and products at FSX, the Food Service Exchange, the commercial food service industry’s go-to source for purchasing overstock, discontinued, and scratch-and-dent equipment and supplies, and you will be shocked at how good our prices are (an average discount of over 50% of today’s market price).

The FSX online marketplace provides restaurants, caterers, schools and other food service facilities with access to a wide assortment of products. The exchange allows for direct sales between pre-approved sellers and buyers, ensuring a seamless, reliable, and fast timely transaction process. Whether it is a model from a previous year or an item with a slight imperfection, buyers can purchase anything they need from our extensive pool of pre-selected, certified top equipment manufacturers and dealers. With Food Service Exchange, customers can expect premium equipment and supplies, amazing prices, timely shipping, and consistent satisfaction. Find out more information today about FSX Food Service Commercial Kitchen Equipment and Restaurant Supplies at 20 – 50% off market prices, with a minimum 90-day warranty. Plus, 5-star customer service reviews, unmatched 90-day warranty, and always free shipping!