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November 16, 2022

By Sean Hsu, CEO and Co-Founder, Botrista Beverage

America’s workforce has suffered significant disruption in recent years, with 47 million workers quitting their jobs in the past year alone. All industries were affected, particularly the hospitality and food service industry, as people began spending more time indoors and reduced leisure spending due to the economic crisis. Although this tumultuous period created numerous problems, it was also an era of accelerated digital transformation, creating solutions to alleviate these pandemic-related burdens. The restaurant industry is now experiencing a shift in consumer behavior as businesses no longer rely solely on takeout and delivery to stay afloat. However, foot traffic is increasing while limited staffing prevails. The time has come for food service executives to take advantage of this driven digitization.

Here are four ways automation can help restaurant operators achieve optimal business results.

1. Budget Smart The average turnover rate for restaurants is 23%, while family-style restaurants experience turnover rates as high as 32%. Meanwhile, training new employees costs an average of $4,700 per person. Knowing this, it’s no surprise that 51% of restaurateurs ranked recruiting as their top business challenge, followed by concerns ranked under staff training and retention. The constant fluctuation within the industry has been a sore spot for decades, especially in recent years, and has caused a significant financial impact on restaurant businesses. However, investing in automation is a one-time upfront cost with exponential returns on investment, constantly increasing your bottom line.

2. Consistent and efficient People make mistakes, right? We are only human. But with the implementation of automation in the restaurant business, for example, in a beverage program, the tendency for employees to over- or under-serve customers with drinks is eliminated, ultimately increasing productivity. efficiency, consistency and timeliness with every order. Plus, you avoid the financial impact of absenteeism, as unscheduled absences cost US employers at least $3,600 per year per employee per hour. By leveraging technology in the foodservice industry, restaurant operators can comfortably and confidently know that they are delivering impressive dining experiences in a timely and consistent manner to all of their customers.

3. Recruitment and retention The restaurant industry is people-centric. Automation is not here to replace humans, but to enhance and support your efforts. One way to do this is by automating repetitive manual tasks to increase employee productivity, engagement and satisfaction, as well as their likelihood of staying with their current employer. Already a struggle for the restaurant industry, retaining employees has become even more difficult in recent years. However, by eliminating some of the more tedious and mundane daily functions, employees will be happier with their daily activities and feel more satisfied at work.

4. Menu innovation and diversification Automation enables a customizable elaborate menu that adds to your food and beverage sales without diminishing existing menu offerings. Through these expanded options, restaurant businesses can reach new segments, expand their customer base, retain existing customers by enhancing the dining experience, and increase overall sales. Additionally, offering premium craft beverages, for example, is still relatively uncommon in the restaurant industry, giving restaurant operators who decide to implement a competitive differentiator among those in the space.

Conclusions The benefits of automation in the restaurant industry are threefold: it improves each employee’s workday, increases the customer experience, and boosts revenue. Recent years have shown that the only constant is change, but that doesn’t mean industries are forced to take a reactive approach rather than a proactive one. Restaurant operators have the tools at hand to not only deal with industry-related challenges, but also thrive in their respected business. It’s just a matter of taking the leap. d University School of Business.

Sean Hsu brings more than twelve years of robotics engineering, industrial engineering and process efficiency to Botrista Technology, Inc. As a serial entrepreneur, Hsu holds dozens of invention and technology patents. Hsu was recognized for his technology leadership with the prestigious MIT Innovation and Entrepreneurship Award, the Red Dot Design Award, as well as more than twenty-five other product innovation awards.

On-site ordering is now a technological process. One can sit in a restaurant and order using a tablet or smartphone. Even servers can use handheld devices to take orders. Similarly, payment processing systems accept online payments through eWallets, credit cards, and third-party payment applications.

How does robotics help the industry?

Industrial robots have helped increase productivity, safety and time savings. Robots can produce incredibly accurate, consistent, and high-quality work without the need for breaks or vacations. Industrial robots also help get workers out of dangerous environments and backbreaking work.

What are the five 5 uses of robots in industry and society? Five little-known uses for robots: (1) handling of explosives by explosives manufacturers and also by the military who must dispose of or handle them; (2) using lasers on robotic arms to remove paint from air force blueprints; (3) have a robot scale the heights of a nuclear dam or chimney to inspect and analyze the concrete; (4…

Why is robotics so important in the manufacturing industry? The main benefit of including robotics in manufacturing is its productivity factor. Due to its ability to perform manufacturing processes with greater precision and speed, robotics reduce manufacturers’ overall lead times while increasing the quality of the results.

How is robotics used in industry? Typical robot applications include welding, painting, assembly, disassembly, pick and place of printed circuit boards, packaging and labeling, palletizing, product inspection and testing; all accomplished with high strength, speed, and precision.

How is AI used in food delivery?

AI algorithms can help food delivery systems manage orders accurately. It will reflect the customer’s order to two different delivery partners, one at the location near the delivery address and the other at the location near the restaurant where the customer has ordered the food.

What is AI for delivery? Mobile-on-demand autonomous autonomous robots have the ability to move in their environment and are not fixed in a physical location. Mobile robots can be “autonomous” (AMR – autonomous mobile robot), which means that they are capable of navigating in an uncontrolled environment without the need for physical or electromechanical guidance devices. ⺠wiki â º Mobile_robotMobile Robot: Wikipedia Delivery Service is designed to autonomously deliver food, groceries and packages from stores to your door, combining state-of-the-art navigation technology with a attractive design.

How is artificial intelligence used in the food industry? AI has been successfully implemented for applications such as fresh produce sorting, supply chain management, food safety compliance monitoring, effective clean-in-place systems, anticipation of consumer preferences, and development of new products with greater efficiency and savings of time and resources.

How does McDonald’s use AI? Order Prediction: McDonald’s uses machine learning-based decision technology to predict which menu offerings are most likely to drive sales in its drive-thru business.

How does Uber eats use AI?

Uber Eats uses machine learning to rank restaurants by user preference or estimate delivery times. And AI is also central to Uber’s cutting-edge technologies, like its self-driving cars.

What artificial intelligence technology does Uber use? We will answer these questions in this article with its time-of-arrival prediction algorithm: DeepETA. DeepETA is Uber’s most advanced algorithm for estimating arrival times using deep learning.

Is there an algorithm for Uber Eats?

Restaurants are ranked using an automatic algorithm that takes several different factors into account. The goal of the ratings is to help consumers find the food they love, subject to individual consumer preferences.

What algorithm does Uber Eats use? DeepETA is Uber’s most advanced algorithm for estimating arrival times using deep learning. Used for both Uber and Uber Eats, DeepETA can magically orchestrate everything in the background so passengers, drivers, and food can seamlessly get from point a to point b in time as efficiently as possible.

How Uber is using machine learning?

Uber uses a system based on Machine Learning to predict the best routes and recommend the most optimal ones to drivers. Using its precise route optimization system, it helps drivers avoid crowded areas.

Does Uber use artificial intelligence and machine learning? Uber AI is at the heart of AI-powered technologies and innovation at Uber. AI research and applications solve challenges across Uber.

Do any restaurants use robots?

Robots have found their way into kitchens across the country as technology gets cheaper and finding workers becomes more difficult. Chipotle, Wing Zone, and White Castle are just a few of the restaurant chains investing in robotics.

Are there fully automated restaurants? Mezli is a fully automated restaurant conceived by three Stanford engineers. The restaurant’s grand opening is on August 28 in San Francisco. If a robot that prepares and serves you lunch sounds fancy and futuristic, Alex Kolchinski says you’re falling behind.

How are robots used in the restaurant industry? A robot called Matradree, made by Richtech Robotics, works as a food broker to fill some of the gaps left by staff shortages. While a human staff member takes orders, the Matradee robot can deliver food to another table.

What fast food restaurants use robots? Several restaurants, including a San Diego Jack in the Box and a CaliBurger on the West Coast, have robotic cooks. The Flippy 2 robot from Miso Robotics Inc. in Pasadena, California, has automated the process of frying potatoes, onions and other foods, Reuters reported.

Does Mcdonald’s use robots?

Robots won’t be flipping your burgers any time soon, says McDonald’s CEO Chris Kempczinski.

Who makes robots for McDonald’s? McDonald’s locations in Slovenia are now using a team of robots from Pudu Robotics. In late 2021, McDonald’s Slovenia began phasing in dozens of Pudu’s BellaBot robots into the workforce, to help restaurant staff with food service and delivery, as well as perform other tasks.

Does McDonalds use automation? McDonald’s CEO Chris Kempczinski: Technology is not a ‘silver bullet’ for work. McDonald’s has made a number of investments in automation and has focused on robotics. CEO Chris Kempczinski said the economics of automation “cannot be erased.”/Photo by Jonathan Maze.

How can technology improve restaurants?

7 Restaurant Tech Trends to Watch Out for in 2022

  • Online ordering systems and delivery applications. …
  • Contactless payment. …
  • Online table reservation system. …
  • Digital kitchen ‘boards’…
  • Automated inventory management software. …
  • QR codes. …
  • Air purification technology.

How has technology changed the restaurant industry? In particular, restaurant brands are implementing self-ordering technology like kiosks, online ordering, revamped drive-thrus, smaller dining rooms, and adding specific pickup areas for digital in-store and parking lot orders.

How can technology help a restaurant? Digital food safety improves food quality and helps prevent food safety related disasters. Digital tools help restaurant owners serve hot, fresh food with fast temperature probes, automated temperature monitoring, and food and date labeling. Simply put, digital food safety helps restaurants stay compliant and serve hot, fresh food.

How is technology improving restaurant operation? Digital Inventory Tracking Such software helps to track the life of the product and automatically order the necessary stock and materials. Modern inventory management software also often integrates with POS systems, helping streamline ordering and inventory tracking.